Shipping Information
Lumora Sky offers free tracked delivery on every order to the United Kingdom.
Processing time
Orders are packed within 1–3 working days.
Delivery time
Once dispatched, orders usually arrive in 4–8 days, so about 5–11 days from the date you order. Your order is sent directly from our fulfilment partner's warehouse.
Ordering for Christmas? Please order by 8 December to allow for delivery time.
Tracking
We'll email your tracking details as soon as your order ships. Tracking can take a day or two to update after dispatch.
Customs and import
Some parcels may be subject to customs checks, which can add a few days.
Problems with your delivery?
If your order hasn't arrived within 14 days of ordering, please get in touch and we'll investigate straight away.