Frequently Asked Questions
How long does delivery take?
Orders are packed in 1–3 working days and usually arrive 4–8 days after dispatch, so about 5–11 days in total. We'll email your tracking details as soon as your order ships.
Is delivery free?
Yes, tracked delivery to the UK is free.
Does the projector work with the lights on?
It looks best in a dark or dimly lit room. The nebula and stars really come alive once the lights are off.
Does the remote need batteries?
Yes, 2 × AAA batteries (not included). The projector itself plugs into the wall with the included UK plug.
Is it safe for children?
It contains a green laser for the star effect, so an adult should set it up and it shouldn't be used by unsupervised young children. Never look directly into the laser.
What colours are available?
Grey and white.
Can I mix colours in the 2-for-£89.99 deal?
Yes. Add one of each to your basket and the discount is applied automatically at checkout.
What if there's a problem with my order?
Contact us and we'll sort it out. See our Returns and Refunds page for details.